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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joseph Garcia

Joseph Garcia

March 13, 2025

5  out of  5
rating by Joseph Garcia
"Called Cindy to get a quote on Auto insurance. Cindy took the time to answer all my questions and was very patient through the whole process explaining different options."
We responded:
"Welcome to the State Farm family! I am glad to hear you enjoyed working with Cindy, she is a great agent. We appreciate your business, and we are here to help."
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Rhonda Frazier

March 5, 2025

5  out of  5
rating by Rhonda Frazier
"Mia and Cindy have been taking care of my family’s insurance needs for at least 20 years. Literally through so many changes they’ve been there, ready to help and advise on what’s the smartest move. They are efficient and great at what they do. I will always appreciate them!"
We responded:
"Amazing Rhonda! We are so happy to hear and happy to have your trust."
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Luis Luis

March 5, 2025

5  out of  5
rating by Luis Luis
"The staff at George Hortelano’s office is very efficient and knowledgeable! I definitely recommend their services. Not only are they friendly, but they are always quick to respond. I am in the insurance business myself and I feel comfortable knowing they are servicing my accounts. Most recently I had the pleasure of working with Andy and he's very attentive! If you are looking for a new agent that is on the ball - give this office a try! I bet you will not be disappointed!"
We responded:
"So happy to hear, we are so excited you trust in our office, Andy is a wonderful account manager and enjoys helping all our clients. Thank you for trusting us with your insurance needs."
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Hector S Molero

February 28, 2025

5  out of  5
rating by Hector S Molero
"⭐⭐⭐⭐⭐ I had an amazing experience working with Andy for my car insurance! He was incredibly helpful, patient, and knowledgeable, making the entire process smooth and stress-free. He took the time to explain my options, found me the best coverage at a great price, and made sure I felt confident in my decision. His professionalism and excellent customer service truly stood out. I highly recommend Andy to anyone looking for reliable and trustworthy insurance assistance. Thank you, Andy!"
We responded:
"Welcome to our agency! We are so glad you had a wonderful experience with Andy, he is great. We are here to help you with all your insurance needs. "
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Denise Gauvreau

February 28, 2025

5  out of  5
rating by Denise Gauvreau
"I recently purchased a new vehicle and had the pleasure of working with Andy at State Farm. He updated my auto policy and promptly issued a new binder of insurance, demonstrating an exceptional level of professionalism and efficiency that left a lasting impression. Andy made the entire process seamless and stress-free. He and the folks at George Hortelano Insurance – State Farm stand out as true professionals providing a superior customer experience."
We responded:
"WONDERFUL! We are so glad to hear this, we appreciate your feedback and more importantly your business. Thank you."
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Gabriella Munoz

February 22, 2025

5  out of  5
rating by Gabriella Munoz
"Andy was fantastic! he made my monthly payment more than affordable and made all my needs priority. state farm is where you need to be contact andy or cindy for any help !"
We responded:
"Thank you so much Gabriella! We are so happy to hear. Thank you for your business and let us know if there is anything we can do to help. We also have a referral program for your friends and family."
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Frank Dilleshaw

February 21, 2025

5  out of  5
rating by Frank Dilleshaw
"Brayan was exceptionally helpful in resolving my issue with a change in vehicles. He followed up daily until my problems were solved. Very professional and excellent service."
We responded:
"Thank you for your business and feedback, we are very happy to hear this and have you as a client."
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Andy Garcia

February 10, 2025

5  out of  5
rating by Andy Garcia
"Very professional! Cindy was assigned to me and she helped me with my new truck purchase and getting me the best rate possible with my history! Mia was very helpful as well with downwards communication and Bryan was the cherry on top! Very well spoken and very helpful over all I give this office a 10/10 experience and will always refer anyone moving forward!"
We responded:
"Thank you, Andy, for your review, we appreciate your business and allowing us to service your insurance needs. Enjoy your truck!"
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Devora Cubas

February 10, 2025

5  out of  5
rating by Devora Cubas
"Andy and Cindy are a power couple! They found discounts and answered all my questions with clarity and honesty. I would highly recommend them to anyone. Thank you once again for the great service!"
We responded:
"Welcome to our State Farm Family! We are happy to hear you had a great experience with Andy & Cindy. Knowing you have a better understanding of your insurance and feel comfortable that is our goal."
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isabella munoz

February 10, 2025

5  out of  5
rating by isabella munoz
"I personally worked with Andy at George Hortelano’s State Farm office and he is amazing! He’s super detail-oriented, always making sure everything is taken care of, and goes out of his way to be helpful. He makes the whole insurance process easy and stress-free, which is great for me! He explained things clearly and made sure I felt confident in my decisions. If you’re looking for someone who truly cares and knows his stuff I’d 100% recommend Andy and this office in general."
We responded:
"Welcome to our agency Ms. Munoz! We are glad you got to meet with our newest Account Manager Andy and insure your auto with us. We are here to help you, your friends and family with their insurance needs."
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PJ Rote

February 10, 2025

5  out of  5
rating by PJ Rote
"Andy assisted me with my instance needs and was very professional and informative. The great thing was he helped me take care of a few things over the phone/text which were resolved to my complete satisfaction."
We responded:
"Awesome to hear! Thank you for your business and kind review."
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Kenneth Marrero

February 7, 2025

5  out of  5
rating by Kenneth Marrero
"Front desk staff were very friendly and helpful. The agent I spoke with, Mia, was very knowledgeable. She answered questions thoroughly and in a way that is easy to understand. She is also very friendly and easy to talk to. It was a very nice experience and I would definitely go back in the future."
We responded:
"Welcome Kenneth to our agency! Thank you for the kind review and also the opportunity to service your insurance needs."
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Jay Allen

February 6, 2025

5  out of  5
rating by Jay Allen
"The personnel at my State Farm Insurance agency are always there to help with my insurance needs. Cindy, the Office Manager, is always there to lend that helping hand. Her knowledge and professionalism are top notch…couldn’t ask to work with anyone better. I call or send her an email and she responds very quickly and has everything in order. She makes getting insurance needs handled easy and painless. If you’re looking for an agency that will get you the coverage you need, give George Hortelano and his team a call…you won’t be disappointed!!! Jay"
We responded:
"So wonderful to hear! I am so glad you enjoyed working with Cindy. We value your business and feedback. Thank you for your loyalty."
Profile photo of Sebastian (Dkyc44)

Sebastian (Dkyc44)

January 20, 2025

5  out of  5
rating by Sebastian (Dkyc44)
"Extremely helpful and kind, Bryan was able to help me change car coverage super quick and was able to answer my questions with ease. I really recommend them for any help you need."
We responded:
"So glad to hear! Bryan is great, we appreciate your business and your loyalty."
Profile photo of Loida Brown

Loida Brown

January 14, 2025

5  out of  5
rating by Loida Brown
"ANDY was I incredibly helpful with all my inquiries this morning! He was extremely attentive to all my concerns and went above and beyond to give me the BEST results!! I’m so grateful for his valuable assistance and doing all he could to help me with a significantly cost savings!! I would 100 percent recommend Andy for all your Insurance needs!! —Loida"
We responded:
"Thank you so much Loida! We are so happy to hear. Thank you for being a longtime client, let us know if there is anything we can do to help. We also have a referral program for your friends and family."
Profile photo of Sandra Alvarez

Sandra Alvarez

January 14, 2025

5  out of  5
rating by Sandra Alvarez
"Mia was very helpful and nice. She was able to give me great options for my mom and I. Would definitely recommend friends and family to her in the future"
We responded:
"So wonderful to hear! We appreciate your business and also love the fact you are in our plaza! We also welcome your family."
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joel diaz

January 14, 2025

5  out of  5
rating by joel diaz
"Andy Garcia was a great help. Great salesmen and the customer service was outstanding."
We responded:
"Thank you Mr. Diaz for the opportunity, glad to hear. We appreciate your business and value your feedback."
Profile photo of Rosa Zegarra

Rosa Zegarra

January 13, 2025

5  out of  5
rating by Rosa Zegarra
"Andy and the state farm team are very helpful. I came in for my calender and left with a new car added to my policy. Very help ful recommend"
We responded:
"Awesome, thank you for the review and we look forward to assisting you with your insurance needs. Andy is very helpful and loves getting to know all clients and prospects."
Profile photo of R Singletary

R Singletary

January 13, 2025

5  out of  5
rating by R Singletary
"I had a wonderful experience working with Mia; She was pleasant, professional, and knowledgeable. The entire process was smooth and hassle-free. Her customer service was excellent . I will certainly refer family and friends to Mia in the near future."
We responded:
"Thank you for your business and for your wonderful review. We are glad you trust us with your insurance needs."
Profile photo of Jay

Jay

January 13, 2025

5  out of  5
rating by Jay
"Mia was an absolute pleasure to work with! She is extremely professional and knowledgeable. I would definitely recommend her to my family and friends!"
We responded:
"AMAZING! Wonderful to hear, Mia is a great asset and loves to help our clients. Thank you for your business."
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Justin Delaney

January 13, 2025

5  out of  5
rating by Justin Delaney
"Mia was FANTASTIC! Best service iv ever had."
We responded:
"Wonderful to hear, thank you for your business."
Profile photo of Anthony Osorio

Anthony Osorio

January 13, 2025

5  out of  5
rating by Anthony Osorio
"Really broke down the details and made it easy for me to understand. Highly recommended"
We responded:
"AMAZING! Thank you for your business and the compliment!"
Profile photo of Amanda Perez

Amanda Perez

January 8, 2025

5  out of  5
rating by Amanda Perez
"Being with George hortelano State Farm has been the best decision I’ve made this year so far! From Cindy to Andy and Bryan and Mia most definitely they are very helpful and never leave a leaf unturned. Thank you very much and I will recommend to all my friends and family !"
We responded:
"Thank you, Amanda, we appreciate your business and the wonderful review. Let us know if we can help you with anything. We welcome your referrals."
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Fred Hernandez

January 6, 2025

5  out of  5
rating by Fred Hernandez
"I needed to find a local agent nearby . After meeting with Cindy, I’m convinced I made the right choice . No regrets switching all of my accounts to this agent. Kudos to Bryan and Mia for excellent service and assistance . Highly recommend !!"
We responded:
"WONDERFUL! Thank you very much for the review, we do all we can to help and provide you with excellent service and recommendations. We appreciate your business."
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Paquee Golf Club

November 21, 2024

5  out of  5
rating by Paquee Golf Club
"Mia was very helpful and courteous, she resolved my issue in record time and we allways count on her for advice."
We responded:
"AMAZING! Wonderful to hear, Mia is a great asset and loves to help our clients. Thank you for your business."