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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paquee Golf Club

November 21, 2024

5  out of  5
rating by Paquee Golf Club
"Mia was very helpful and courteous, she resolved my issue in record time and we allways count on her for advice."
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Ricardo Valdes

November 6, 2024

5  out of  5
rating by Ricardo Valdes
"Mia was extremely profesional she was a pleasure to talk too. She was able to help me with my concern and made feel care for. Most definitely ease all of worries."
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Maylen Montero

October 16, 2024

5  out of  5
rating by Maylen Montero
"I have been a customer of this office for many years and have always received the upmost attention regarding my insurance matters. In particular, Cindy Garcia who personally handles my policies has had the best and most professional practices in dealing with me. She is quite amazing! She is not only knowledgeable but also very efficient in handling my requests and insurance need promptly. I highly recommend this office!!!"
We responded:
"WONDERFUL! Thank you so very much for your business and we truly appreciate your kind words. Cindy likes helping and explaining to help clients better understand."
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Alberto Behrens

September 5, 2024

5  out of  5
rating by Alberto Behrens
"Cindy Did a extremely great job assisting me in a huge doubt relate to my Life Policy"
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Jessica Abraham

August 23, 2024

5  out of  5
rating by Jessica Abraham
"I’m very appreciative of the time that Cindy took and information she provided to get me a policy that best fits my needs."
We responded:
"Welcome Jessica to our agency! We are glad to have you and appreciate your business. Cindy truly enjoys what she does."
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Russ Seifter

August 15, 2024

5  out of  5
rating by Russ Seifter
"I had an excellent experience switching my car insurance recently to State Farm. Mia made the experience painless since she explained everything very clearly."
We responded:
"Welcome Russ, we are happy you enjoyed working with Mia. She is always happy to help. Thank you for your business."
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Robert Stewart

August 14, 2024

5  out of  5
rating by Robert Stewart
"When I moved from Virginia, I did some research and then landed on George's office to transfer our insurance policies. I called and am sincerely grateful for Cindy Garcia, office manager, who is amazing and has supported my family in every way. Cindy will take care of you! Thank you Cindy!"
We responded:
"Mr. Stewart, Welcome to our agency! I am very happy to read this and know we are here to help you and your family in this transition. Thank you for your business and kind words."
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Tracy Craine

July 26, 2024

5  out of  5
rating by Tracy Craine
"I have been a state farm client in George Hortelano office for over 10 years now. It is by far the best insurance agency I have ever had the pleasure of dealing with. Mia Zuloaga is both very professional and knowledgeable she always takes the time to explain everything in detail to me. 5 stars with AAAAA++++++"
We responded:
"Thank you very much for your review, my staff do their best to help all our clients. Cindy and Mia have been with us for a long time, and I am glad you're HAPPY! Thank you for your business and loyalty."
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Jennifer Lorenzo

July 22, 2024

5  out of  5
rating by Jennifer Lorenzo
"Cindy is great! Very professional and always attentive when I email her with any changes or updates."
We responded:
"Thank you, Jennifer, for your review, we appreciate your business and kind words. We are here to help!"
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Suleman Sadruddin

July 15, 2024

5  out of  5
rating by Suleman Sadruddin
"The best agency! We have been their clients for over 20 plus years. Cindy and all their staff are super cordial and helpful whenever you need assistance with any insurance or claim related matter. We are very thankful to them for all the guidance and assistance they provide."
We responded:
"Thank you Suleman for your loyalty and your business! We are happy to help you and your family with your insurance needs. Cindy enjoys helping and building relationships with our clients."
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olive f

July 11, 2024

5  out of  5
rating by olive f
"Mia Zuloaga and Cindy Garcia insurance agents are true professionals. They are always able to answer any questions and provide you with any details or explanation needed. Highly recommend. A+++"
We responded:
"Olive, thank you for the kind words, Mia & Cindy enjoy what they do. We truly appreciate your business."
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Andy Sotolongo

June 22, 2024

5  out of  5
rating by Andy Sotolongo
"From the moment Cindy answered the phone she was extremely helpful and understanding. She addressed all our concerns and needs and the quote came back with fantastic savings. Within a few hours, all 4 cars were secured with State Farm. George Hortelano and his will treat you like family from the initial call. It was a pleasure to do business with them."
We responded:
"Welcome Back Andy! We are very happy to help your family and thank you for trusting us with your insurance."
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Barry Howell

June 10, 2024

5  out of  5
rating by Barry Howell
"Cindy Garcia, has made my experience of getting insurance a breeze. Very attentive, informative and insightful with price differences before I could ask. Grade A 5 Star Service! Thank you very much!"
We responded:
"Welcome Barry to our agency. Thank you for the positive feedback on Cindy, she enjoys what she does."
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Arti Tejusinghani

May 22, 2024

5  out of  5
rating by Arti Tejusinghani
"Lina has been extremely helpful and gone above and beyond to help our family. We have been loyal customers with statefarm for the last 10 years and they have always taken good care of us. We have our home and auto insurance with statefarm. Kudos team !! We have a great partnership 😊"
We responded:
"Thank you for your business and loyalty, Lina is a wonderful team member, and we are grateful to have her join our great team! Thank you for trusting us with your insurance."
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Eduardo Hernandez

May 7, 2024

5  out of  5
rating by Eduardo Hernandez
"Cindy is great to work with to the fullest extent. Quick responses with great customer service. The turnaround time was exactly what I needed when it came to my insurance. Move forward with confidence!"
We responded:
"Welcome to State Farm Eduardo! Thank you for your kind words and know we are here to help."
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Raul Fajardo

May 1, 2024

5  out of  5
rating by Raul Fajardo
"Very pleased with the service Mia provided to us. Our family currently has 8 vehicles insured with her. She always takes the time to explain all of the policies and changes if any when we renew it. Highly recommended"
We responded:
"Thank you, Raul, for your business and your kind words. We value Mia and appreciate the time she takes."
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Dylan Ernst

April 30, 2024

5  out of  5
rating by Dylan Ernst
"Cindy took care of everything I needed and left me well-informed. Thanks Cindy!"
We responded:
"Dylan, thank you for trusting us with your insurance needs! Enjoy your new car."
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VinelandNJ

April 30, 2024

5  out of  5
rating by VinelandNJ
"Cindy at Hortelano State Farm Insurance Agency provided the help we wanted to obtain a proper auto insurance policy for our son and his new car. Cindy was pleasant, efficient, provided the documents we needed and truly was a joy to deal with!"
We responded:
"Alan, we are always happy to help and now your son getting his own car and policy! Congrats! Cindy is wonderful, lucky to have her. Say hello to Maria."
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Ariel Ayala

April 27, 2024

5  out of  5
rating by Ariel Ayala
"I have been a customer’s of George Hortelano’s office for 20+ years. They took me in as part of the family and have been taking care of me since then. I feel they really care about my interests. It’s true that insurance has been rising throughout the years along with the cost of life. We cannot expect to pay the same we did 20 years ago. Life in Florida is very expensive but rest assured that this team will work their absolute best to find you the best rate possible. They aren’t responsible for the amount of fraud and people driving without insurance in Miami. I’m not always going to pay what I would like to pay but when something comes up with any of my policies, I know George, Cindy, Mia and team will always protect my interests and assets! Shout out to the team!"
We responded:
"Hello Ariel! Wow what an AMAZING review and so much truth. We sincerely want to thank you for your loyalty, understanding and more importantly the great relationship. We are blessed to have wonderful clients like yourself! Thank you for recognizing my amazing girls."
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Yisel Gonzalez

April 26, 2024

5  out of  5
rating by Yisel Gonzalez
"Great customer service! They actually care and will do everything possible to help you."
We responded:
"Thank you very much for your review. We enjoy helping and value your business."
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Bellice Ayala

April 26, 2024

5  out of  5
rating by Bellice Ayala
"I have been a client of State Farm since I was on my dad‘s policy at age 17, specifically with George’s office. I have been with this amazing company since then, and would never think of leaving! I have had the opportunity to deal with several of their amazing people. They are honest, they are quick, and truly work with you to find you the best quotes. They have not ceased to impress me even after all these years. I cannot recommend them enough. People who go as far as they do are so very few and far between, and I am beyond thankful to have them managing all of my insurance needs. Looking forward to having my son join our policy when he begins driving and I know he will be well taken care of. Cindy Garcia is absolutely the best! She is super helpful, friendly, and gets the job done! She treats me and my family as if we were her own. I highly recommend her and George’s office as a whole. They are #1!!!!!!!!"
We responded:
"Wonderful to read this Bellice! We are so blessed to have your loyalty, trust and your business. Clients like you and your family make our business what it is. Cindy does go above and beyond, and we do appreciate her and all of our team members. Thank you!"
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marshall lacombe

April 16, 2024

5  out of  5
rating by marshall lacombe
"George has been helping my family with insurance needs for as long as I can remember and has always provided the best customer service."
We responded:
"Thank you, Marshall, for allowing us to help you and your family with all your insurance needs."
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Frank Kyc

April 16, 2024

5  out of  5
rating by Frank Kyc
"Mia was great! Very patient and knowledgeable. Explained all the coverages and differences between them. Provided thoughtful recommendations without any pressure to commit."
We responded:
"Fantastic, Thank you very much for your review. Mia enjoys explaining to allow our clients to know their options."
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Mila Romero

April 9, 2024

5  out of  5
rating by Mila Romero
"Cindy was a breath of fresh air! Everything was a “yes, we can do that for you” the definition of customer service. 10/10 wish I could call her directly for all my needs."
We responded:
"WONDERFUL, thank you very much Tatiana, we appreciate your business and your sincere feedback! We are here for all your insurance needs."
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Dee Zolaica

March 28, 2024

5  out of  5
rating by Dee Zolaica
"George and his team are the best. Vast knowledge and experience. Office manager Cindy goes above and beyond to make sure you are treated like family instead of just a number. 1000/10."
We responded:
"Thank you for your review, Mrs. Zolaica, We appreciate your kindness."