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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John

August 22, 2025

5  out of  5
rating by John
"Mallory was very easy to talk to, very helpful, patient, and understanding in solving the issue and problems which I had expeditiously. And immediately sent the declaration page that I needed for my flood insurance pronto! She is a superb employee and has to be considered an asset to the business. Which makes everyone else in the business look great. Keep up the good work.J.L."
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Nicola E.

August 20, 2025

5  out of  5
rating by Nicola E.
"Malory was very helpful in answering my questions. She was knowledgeable and pleasant to work with. Thank you for a great experience Malory!"
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Claude Noriega

August 15, 2025

5  out of  5
rating by Claude Noriega
"Cindy Garcia was very helpful during my processing of my State Farm auto Insurance agreement. Thank you Cindy, C. Noriega"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Nicole Leiva

August 15, 2025

5  out of  5
rating by Nicole Leiva
"This office was recommended to us by a friend and it was a 10/10 experience! Cindy was amazing and helped us bundle our household into one policy & even saving us some money! Highly recommend them to anyone!"
We responded:
"Thank you, Nicole, for the wonderful review, Welcome to State Farm! We are glad you enjoyed your experience and got your savings."
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Sabrina Verdes

August 12, 2025

5  out of  5
rating by Sabrina Verdes
"Thank you Malori for all your help!"
We responded:
"Thank you, Sabrina, for your review, Malori is wonderful!"
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Suzan Bijani

August 8, 2025

5  out of  5
rating by Suzan Bijani
"Malori es Super profesional y da una atencion personalizada. La Recomiendo!!!"
We responded:
"Thank you, Suzan, for your review and your business."
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Joseph Gonzalez

August 5, 2025

5  out of  5
rating by Joseph Gonzalez
"Been with George for 20 years his team is the best. Andy Garcia helped me in a insurance issue took care of it right away. Dale"
We responded:
"Thank you, Joseph, for your loyalty and for your kind words. We truly appreciate your business."
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Pedro Mendez

July 28, 2025

5  out of  5
rating by Pedro Mendez
"Have been with George and his team for over 20 years and have always been very helpful whenever needed. Just this past week Andy was able to assist me in obtaining insurance on a new car and was able to provide me the new insurance card in a few hours that enabled me to take the new car home. Always thankful for the great work their team has done for me over these many years."
We responded:
"We’re honored by your positive feedback and longevity! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Andres Girald

July 25, 2025

5  out of  5
rating by Andres Girald
"I will recommend Mallory to my friends and family."
We responded:
"Thank you for the review, we appreciate your business. "
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Phil

July 23, 2025

5  out of  5
rating by Phil
"Cindy was nothing short of amazing in helping me determine the best course of action for my insurance needs. George's agency will have my loyalty due to her customer service skills. Thanks again Cindy !!"
We responded:
"Welcome to our Agency Philip! We’re glad to know you’re satisfied with the service at our State Farm office by Cindy. She is one of MY BEST.... We are here to HELP you with your insurance needs."
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Maria Juarez

July 23, 2025

5  out of  5
rating by Maria Juarez
"Andy Garcia was absolutely exceptional. Knowledgeable, courteous and extremely patient! Would highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Andy; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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yuli Mirabal

July 15, 2025

5  out of  5
rating by yuli Mirabal
"⭐️⭐️⭐️⭐️⭐️ I’ve been with this team for over 17 years, and I truly couldn’t ask for anything better. Cindy is absolutely AMAZING. She handles my chaos with grace, patience, and humor—and honestly, she’s nothing short of a star. Her dedication and warmth makes every day a little brighter, especially when i call and they hop right into it! So grateful for such and amazing team and incredible person. Thanks for you do YOU ROCK!!!! GEORGE great job finding a great team! Keep it up"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! I also appreciate Cindy, she is one of my BEST!"
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Myron Prewitt

July 14, 2025

5  out of  5
rating by Myron Prewitt
"My man Andy did a great job helping transfer my insurance from PA to FL! I’m glad I got to meet him! Cool dude!"
We responded:
"Thank you for reviewing our State Farm office & Andy! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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angelica garcia

July 14, 2025

5  out of  5
rating by angelica garcia
"⭐️⭐️⭐️⭐️⭐️ I couldn't be happier with the experience I had working with Malory on switching my car insurance! She made the entire process smooth and stress-free, helping me leave Geico and get an even better rate with State Farm, one of the best insurance companies out there. Not only am I now saving money, but I also have more coverage than before. Malory was professional, knowledgeable, and genuinely cared about finding the best option for me. Highly recommend her to anyone looking to improve their insurance situation!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Mindi W

July 10, 2025

5  out of  5
rating by Mindi W
"If you have found your way to this page then you have found EXACTLY what you are looking for! George Hortelano represents State Farm and has the most AMAZING, attentive and kind staff. The ladies in the office provide exceptional service and go above and beyond! Mia, is a true lifesaver! When my mortgage company did not pay my homeowners ins she went above and beyond to ensure my policy did not get cancelled by texting and calling me. As a single woman working two jobs that could have impacted me greatly. If you are looking for great insurance coupled with a compassionate staff please call George Hortelanos office, you will not be disappointed. Thank you Mia!!!"
We responded:
"Thank you so much for your wonderful review! We appreciate your business and loyalty. Mia is great at what she does."
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DR ruiz

July 9, 2025

5  out of  5
rating by DR ruiz
"Gracias a sindy por ayudarnos con la póliza aprecio su tiempo y amabilidad !"
We responded:
"¡Bienvenido a nuestra agencia! Gracias por la maravillosa reseña. Cindy es una de mis mejores agentes."
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Javier Dorado

July 7, 2025

5  out of  5
rating by Javier Dorado
"Great experience! Mia Z. was a delight to work with. She helped me find the best rate possible and always guides me to the right decision. Thanks again!"
We responded:
"Thank you for your business and kind words. Mia is a wonderful agent!"
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Gina Dorado

July 7, 2025

5  out of  5
rating by Gina Dorado
"it’s ALWAYS a pleasure working with Mia…she’s very knowledgeable, professional and has a “no nonsense” way of getting things done. THANKS Mia !!! 💕"
We responded:
"Thank you for trusting us with your insurance needs. We appreciate your feedback and kind words about Mia."
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Marta Lucia Aristizabal

July 7, 2025

5  out of  5
rating by Marta Lucia Aristizabal
"I got excelente customer service from Andy Garcia."
We responded:
"Wonderful to hear, thank you for trusting us with your insurance needs."
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Kathy Rodriguez

July 7, 2025

5  out of  5
rating by Kathy Rodriguez
"Excellent Service. Mia is great"
We responded:
"Thank you for your business and kind words."
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Diane Sherwood

July 7, 2025

5  out of  5
rating by Diane Sherwood
"Mia is professional and friendly."
We responded:
"Thank you for your review and trusting us with your insurance needs."
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Trung Huynh

July 7, 2025

5  out of  5
rating by Trung Huynh
"I recently had the pleasure of working with Andy Garcia for my daughter's renter insurance needs, and I couldn't be happier with the experience. Andy was incredibly knowledgeable and patient, guiding me through every step of the process with professionalism and care. He took the time to understand my unique situation and provided tailored options that perfectly fit our needs. His prompt responses and clear explanations made everything so much easier, and I truly felt supported throughout the whole process. I highly recommend Andy Garcia for anyone seeking assistance with Insurance needs - He is a true asset to George Hortelano State Farm's insurance team!"
We responded:
"What a wonderful review! Thank you so much for your business and trusting our agency with your insurance needs. Andy is a great asset to our agency."
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Arl3t8 San

July 2, 2025

5  out of  5
rating by Arl3t8 San
"Excellent State Farm Agency Very pleased with the service Andy & Cindy provided."
We responded:
"Welcome to our agency Arlethe, we are happy to have you, and glad you enjoyed working with Cindy & Andy."
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Ken Gall

June 13, 2025

5  out of  5
rating by Ken Gall
"Mia was a wonderful help at getting our policies updated with our move!!"
We responded:
"Thank you, Mr. Gall! We are happy you enjoyed working with Mia. "
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Elissa Orue

June 11, 2025

5  out of  5
rating by Elissa Orue
"Cindy helped me to make the decision to switch insurance, I Am thankful for Her guidance and great personality!"
We responded:
"Thank you so much for the review. We wanted to welcome you to our agency! I'm glad Cindy was able to help you with your insurance needs."